Last Updated: 2025/03/26
Welcome to onemsg.io. These Terms and Conditions (“Terms”) govern your access to and use of our services. By accessing or using our platform, you agree to be legally bound by these Terms and our Privacy Policy.
1. Acceptance of Terms
1.1. These Terms govern the use of services (“Service”) provided by onemsg.io, including access to our WhatsApp automation tools.
1.2. By registering, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use the Service.
1.3. We reserve the right to update these Terms. Updates will be communicated via our website, and continued use of the Service signifies your acceptance of the revised Terms.
2. Description of Service
2.1. onemsg.io provides API-based automation tools that allow users to send and manage WhatsApp messages. This is an unofficial interface to WhatsApp functionality.
2.2. We are not affiliated with, endorsed by, or officially supported by WhatsApp Inc. or Meta Platforms, Inc.
2.3. The Service is intended for business and lawful messaging activities only. You acknowledge that use of unofficial integrations carries inherent risks.
3. Compliance with WhatsApp’s Policies
3.1. You agree to comply with all WhatsApp policies, including but not limited to:
3.2. You must not:
- Send spam, bulk unsolicited messages, or marketing messages without clear opt-in from recipients.
- Use the Service for phishing, impersonation, or deceptive behavior.
- Misuse WhatsApp systems or try to reverse-engineer or replicate WhatsApp’s APIs.
3.3. Violation of WhatsApp’s terms may result in your number being restricted, banned, or reported. We hold no responsibility for such actions taken by WhatsApp or Meta.
4. Data Protection and Privacy
4.1. You are responsible for ensuring lawful use and processing of personal data through the Service.
4.2. onemsg.io complies with:
- General Data Protection Regulation (EU GDPR)
- UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection
4.3. Message logs are stored as part of the functionality of the Service. This may include message content, metadata, and media files necessary to provide reliable delivery, analytics, and troubleshooting support.
4.4. You must obtain appropriate user consent for message content, storage, and any tracking.
5. Acceptable Use & Prohibited Activities
You may not use the Service to:
- Send spam, promotions, or messages in violation of WhatsApp or local regulations.
- Harass, intimidate, or threaten individuals or businesses.
- Send or share illegal, defamatory, infringing, or harmful content.
- Perform any unauthorized data scraping, mining, or harvesting.
- Circumvent rate limits or abuse WhatsApp’s platform.
You agree to use the Service in accordance with all applicable laws in the EU, UAE, and your local jurisdiction.
6. Intellectual Property
6.1. onemsg.io retains all rights, title, and interest in its technology, platform, and software.
6.2. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service.
6.3. All trademarks (including WhatsApp) remain the property of their respective owners.
7. Disclaimer and Limitation of Liability
7.1. The Service is provided “as is” and “as available” without warranties of any kind.
7.2. We do not guarantee:
- Service uptime or performance.
- That WhatsApp will not suspend or ban accounts connected through the Service.
7.3. To the fullest extent permitted by law, we are not liable for:
- Loss of profits, revenue, or data.
- Any indirect, incidental, or consequential damages.
- Legal consequences from misuse of WhatsApp.
8. Indemnification
You agree to indemnify, defend, and hold harmless onemsg.io, its employees, partners, and affiliates from any claims, losses, or liabilities arising from:
- Your use or misuse of the Service.
- Any breach of these Terms or WhatsApp’s policies.
- Any violation of data protection laws or intellectual property rights.
9. Account Suspension and Termination
9.1. We reserve the right to suspend or terminate your access if we suspect:
- Abuse of the Service.
- Violation of WhatsApp or Meta policies.
- Illegal or unethical use.
9.2. Termination will result in immediate revocation of your license to access the platform.
10. Governing Law and Jurisdiction
10.1. These Terms shall be governed by:
- UAE Federal Laws, and
- Where appropriate, Dubai International Financial Centre (DIFC) regulations.
10.2. Any disputes shall be first resolved amicably. If not possible, they will be referred to the Dubai International Arbitration Centre (DIAC).
10.3. Users from the EU are also entitled to dispute resolution via appropriate European platforms, in accordance with the GDPR.
11. Contact Information
If you have any questions about these Terms, please contact us:
Email: [email protected]
Website: https://onemsg.io
